Let’s just be honest: Some contractors don’t respect their customers.
They show up late, cut corners, are impolite, and leave a big old mess behind when they’re done. It’s really no wonder why home improvement is on the Better Business Bureau’s “Most Complained About Industries” list every single year.
At The Door Store, we’re different. We treat your home like a castle… and YOU like royalty. When we’re in your home, we respect you, your family, and your belongings at all times. Here’s how:
We’re Persnickety. When it comes to making your experience safe and comfortable, we sweat the small stuff. If necessary, we seal off windows we’re working on to prevent drafts, and we move any belongings that could get damaged. We’re also vigilant when it comes to protecting your walls from damage as we install your project.
We’re Punctual & Prepared. The day before your project, your customer representative gets all of the materials ready for our installers. This allows our installers to arrive PUNCTUALLY with everything they need to get the job done right the first time.
We’re Neat Freaks. After installation, we pick up our tools, scraps, trash, and then sweep every square inch of the project area. After that, we use an industrial-strength HEPA vacuum to suck up dirt, dust, and debris. Our customers constantly rave about how their homes look CLEANER than before we arrived.
We’re Helpful. When we’re finished installing your project, we don’t just collect the check and leave. Instead, we can take the time to perform a comprehensive post-installation walkthrough with you. We go over everything that was done, demonstrate your new windows or doors, and answer any questions you have. We want to make sure you know all of the ins and outs of your new windows or doors.
We’re Polite. Lastly, our installation team is made up of friendly, approachable professionals who absolutely love their jobs. They bend over backward to make your experience easy-going, pleasant, and stress-free. We make you feel at home in your home… the way it should be.
You deserve respect… so consider a contractor who shows you nothing but. If you’re looking for window or door replacement in Lombard, Villa Park, Elmhurst, and the surrounding Western Suburbs, contact The Door Store today. We would be honored to provide you with an accurate, no-pressure quote.