FAQ
Want To Know More About The Door Store?
Take A Look At Some Frequently Asked Questions We Receive…
Question List
- Why Choose The Door Store?
- How Long Have You Been In Business?
- Are You Really That Different From Other Door & Window Contractors?
- How Do You Ensure A Quality Project?
- What Are Your Prices?
- How Are Your Installers?
- Do You Use Sales Pressure?
- What Areas Do You Service?
Why Choose The Door Store?
We make getting high-quality fantastic new doors and windows simple, and stress-free. We never apply sales pressure, always use the best products, and have the most renowned installation in the area. Explore our website to learn more about our philosophies and practices.
How Long Have You Been In Business?
The Door Store opened in Villa Park in 1987, which makes us one of the most established window and door companies in Chicago’s Western Suburbs. We’ve completed projects for over 12,000 homeowners, and have earned an outstanding reputation throughout the years.
Are You Really That Different From Other Door & Window Contractors?
Good question. It may seem like every window and door company is the same. But dig a little deeper into our company, and you’ll see we do many things different (and better!) than most companies. Our salespeople are paid a wage instead of commission to eliminate sales pressure. Our unrivaled cleanup process leaves your home looking better than before we got there. We’ve pioneered installation practices to provide you with the absolute best, longest-lasting project. And that’s just the beginning. Visit the Why Choose Us section of this website to see what else sets us apart.
How Do You Ensure A Quality Project?
We’ve spent 30 years developing hyper-strict quality controls and procedures to eliminate the hiccups, hitches, and headaches so common with window and door projects. For example, we thoroughly prepare for your project the day before installation. We set out all of the parts and thoroughly check that our installers have all of the materials they need for your project the next day. To learn more, visit the Why Choose Us area of our site.
What Are Your Prices?
We bid exactly what it takes to do the job right… no more, no less. Can you find contractors to install your windows and doors for cheaper? Sure—a lot of contractors lowball, sell inferior products, and use less experienced installers to win the job, which ultimately costs YOU more in the end. Can you find contractors to install your windows and doors for more? You bet—price gougers are a dime a dozen in this industry. We, on the other hand, have been selling windows and doors since 1987. We know EXACTLY what it costs to do the best possible job—and that’s exactly what we bid.
How Are Your Installers?
Our installers are extensively trained, highly skilled, and totally committed to installing your windows and doors right. In addition, our installers are friendly people who grew up in the Western Suburbs. They’ll see to it that your project experience is pleasant, low-stress, and enjoyable. For a detailed look at our installation practices, visit our Masterful Installation page.
Do You Use Sales Pressure?
A resounding NO! Our goal is to provide you with a pleasant, stress-free project. To do this, we take the time to help you determine what you want with our Personalized Sales Process. Next, we make expert recommendations on products and can demonstrate them for you in our Comprehensive Showroom. Then, we step back and let YOU decide whether you want to proceed. No pressure. Period.
What Areas Do You Service?
We provide window and door replacement for Villa Park, Naperville, Elmhurst, Lombard, Glen Ellyn, Wheaton, and the surrounding Western Suburbs of Chicago. Contact us if you’d like to know more about which areas we service.
Gary and Pat 
