The Door Store's Personalized Sales Process

A Refreshingly Honest, Stress-Free Experience

At The Door Store, we believe every homeowner deserves a tailored experience when choosing new doors and windows. Our Personalized Sales Process is designed to eliminate pressure, build trust, and help you confidently select the perfect products for your home—without games, gimmicks, or stress. Here's what you can expect, step-by-step:

1. Visit Our Showroom

Start your journey at our Comprehensive Showroom, where you can:

Explore multiple brands of doors and windows in realistic home-like displays
See and feel a wide variety of finishes and materials
Test functionality to understand what you're investing in
Consult with experienced, non-commissioned staff for honest advice

Prefer to start at home? We’re happy to meet you there instead.

2. Initial Consultation

We’ll discuss:

Your vision and goals for the project
Style preferences and material options
Project scope and any unique needs
Budgeting considerations and rough pricing

This step is best done in-store for access to samples, but we’re flexible.

3. In-Home Consultation

A low-pressure, informative visit that includes:

Precise measurements using a multi-step inspection process
Design refinement and color selection
Additional renderings or quotes as needed
A thorough walk-through of the installation process

4. Final Design & Contract Signing

Together, we’ll:

Finalize your product selections
Review and adjust the contract as needed
Confirm lead times and next steps
Finalize/sign the contract and collect a deposit

5. Manufacturing & Scheduling

We custom-order materials to your exact specifications and:

Secure all necessary components
Coordinate an installation date that works for you

6. Professional Installation

Our highly trained, in-house installers will:

Arrive on time and treat your home with care
Replace most doors in one day and windows in 1–3 days
Minimize exposure to the elements during work
Clean up thoroughly when finished
Walk you through your new products and how to maintain them
Collect your final payment

8. Enjoy Your New Doors & Windows

After installation and the final walk through, we leave you to enjoy your new doors and windows, which offer:

Improved energy efficiency
Smoother operation
Modernized curb appeal
Low maintenance
Strong return on investment

Why It Works

Unlike other companies, our sales team earns a full wage with benefits—not commissions. That means no pressure, no pricing games, and no pushy tactics. Just honest guidance from experts who care about getting it right.

Ready to Begin?

If you want a partner who will guide—not pressure—you through your home improvement journey, contact The Door Store today. Proudly serving Villa Park, Lombard, Elmhurst, and the surrounding Western Suburbs.

We offer complimentary in-home consultations, as well as financing for qualified customers.

Five-Star Reviews

Read Our Reviews

When it comes to our performance, The Door Store prefers to let our customers do the talking. Our award-winning service has helped countless homeowners enhance their spaces—see what they have to say about working with us. We’re proud to be Improving The Story of Your Home every step of the way.

"We just completed our second project with The Door Store for replacement windows, and it was as fantastic as the first, which was a replacement front door. The entire team was terrific. The crew worked efficiently and completed the installation ahead of schedule. They were polite and kept our home clean throughout. Their prices were fair, and the work and quality of products were first class. We would highly recommend."

Ken P.

Tampa, FL

"We went to The Door Store on a recommendation and were not disappointed. The personal service, time, and knowledge of their products was outstanding! They helped us make the best decision possible by showing us all of the options available. During the install, they were efficient, neat and the work was superb! We highly recommend going to The Door Store."

Jen S.

Tampa, FL

"Have been going to The Door Store for over 25 years now! They replaced my front door, my sliding glass door, and several windows, including a bay window. Their work is very careful and thorough. I can’t say enough good things about the employees. Bottom line is you know you are going to get a great job!"

Hope S.

Tampa, FL

"The Door Store had wonderful showroom displays that really helped me pick out my new front door. They were knowledgeable, professional, and reasonably priced. The installation was timely, professional, and very neatly done by the installers. I am fully satisfied. Doors are what they do, don't go anywhere else!"

Andrea H.

Tampa, FL