When It Comes To Our Performance, We Like To Let Our Customers Do The Talking.
Here Are Some Of The Great Things They’re Saying…
At The Door Store, we’re fanatics about collecting customer feedback. We want to know if we’re doing a good job… and we want to know ways we can improve.
Because, let’s face it: It’s one thing for a window and door store to say it’s great. It’s a completely different (and more credible) thing when the company’s customers back up those words.
So here are some customer reviews we’ve collected for you to read. These testimonials will show you why homeowners of the Western Suburbs choose The Door Store for their window and door projects.
“This was in all respects another job done extremely well by your crew. We are completely satisfied. Everything promised was done in an expert manner, even the final clean up and removal. It is a pleasure to work with you and your people…we have and will continue to recommend The Door Store.”
Andrew and Carol
Glen Ellyn, IL
“We love our new windows. Your installer did a wonderful job installing and trimming.”
Toni and Dave
“We are pleased with the courteous, professional approach of doing ‘business the old fashioned way.’ From my initial contact via the telephone, to the installation of our storm windows and doors, we were totally satisfied with the professional performance…You and your staff are to be complemented on a great job well done. There’s no doubt that we will recommend your company.”
“We think it turned out great…you were great to work with!”
“I want to tell you how pleased we are with the French doors we purchased from you and also the good job your installer did. We also were pleased with the installer coming back six months later to adjust them. Thanks again. We highly recommend you!”
Downers Grove, IL
“Thanks so much for the great job done on our windows – from the measuring, to the installing, to the finishing touches! Thanks for a job well done!”
Gary and Pat
“Recently our home in Berkeley received vinyl replacement windows, a bow window and steel doors. I wish to write a big thank you to the gentlemen who installed the above improvements. The windows and doors look beautiful. The men were enjoyable to have around. They tolerated our questions and our neighbor’s questions with genuine concern and patience. Paul and I appreciate their high quality of workmanship. Thank you for a job well done.”
Paul and Linda
“We are extremely satisfied with our new windows and doors from the Door Store. Our winter heating cost is down approximately 20%. The quality exceeds our expectations and the improved appearance of the exterior and interior adds to the value of our home. The installers were always professional, friendly and considerate. We highly recommend The Door Store.”
Toni and Dave
“I really liked John the door installer from Monday. He did a great job. Hope he can come back for the basement metal door installation. Thanks for your help. The old doors work great now and the new one is perfect.”
“The installers were efficient, well mannered, and did a great job of installing. Cleaned up before they left. We are very pleased.”
Peter & Ruth
St. Charles, IL
“I only have positive remarks. The store manager came promptly to measure. The installation workers were efficient, operated the window and left everything clean and neat.”
Villa Park, IL
“David and I love the new door and sidelights you put in yesterday! The workmen were extremely polite and hard working. They were very neat and cleaned up everything before they left. When we need a new door or window we will certainly call upon The Door Store again. The trim you provided matches very well. Thanks for all your effort.”
Pam & David
“I just wanted to say a big thank you for a job well done! From the time I came into the store and talked to Chuck, I knew your store was a place to do business. Chuck was very up front and not a bit pushy. He came out right away for the estimate and was very professional and trusting. I told him, after other estimates and salesmen, he was the one I knew immediately I wanted to go with! Your company and all the salespeople and John (the installer), were nothing but professional and hard working. I would highly recommend you to anyone no hands down!! Thanks again for all the help with not an easy installation…and making our home look so beautiful!!”
Lynda and Dan
“Just wanted to send my compliments to you and thank you for a quality product and installation. Your installer was professional and knowledgeable. We LOVE our new custom door! Can’t wait for the neighbors to see it and ask where we got it! Thanks again. I’m glad to finally have it installed.”
“I hope the referral works out with our neighbors. I told them how satisfied we were with our windows.”
“The new windows and new exterior trim look fantastic. Your guys did a great job! Next project is the master bedroom sliding door for the fall, so please let me know when we need to get that started. We haven’t done a sliding door yet, so if there is anything I should look at in your shop I’m happy to make the trip out.”
“My wife just loves her new front door and the light it lets come into our living room. I was very impressed with the excellent job that John (and his co-worker) did for us yesterday. I was surprised on how tidy John kept things in the process of taking down the old doors and putting in the new ones. Thanks.”
“We could not be happier with our new replacement doors and windows. The entire process from the owner coming to our home to the respectful, clean and safe installers we are HAPPY customers. My 10 year old son had a couple half days of school during installation and the workers, John, Brian, and Dave talked to him and even let him have a scrap wood to build “stuff”. I work in construction safety and seeing your employees wearing like shirts and safety glasses made me comfortable while work was being done. We will be sure to suggest The Door Store to friends, family, and neighbors.”
“To The Door Store Team. Thank you everyone for the great service in helping us select, with some knowledge, the front storm door. What a difference it makes. Your service and sales personnel were very responsive to our desires and concerns. The installation was like all the rest – Stupendous.”
John & Linda
“Thank you so very much for all of your help with replacing our windows. Staining them and keeping them for us in your store was so helpful and friendly for my asthma. The installation went smoothly as you said it would. Your crew was very professional and helpful. We love the windows and the doors. Thank you for making this experience a good one!”
“I was very happy with the job that John and Brian did installing our windows. It was a great job and they made our house look new again.”
Want To Know More About Our Reputation?
If you’d like more proof of our stellar reputation for door and replacement windows in Glen Ellyn, Villa Park, Lombard, and the surrounding Western Suburbs, explore the rest of our Reputation section. Once you feel confident that we “walk the talk,” contact us to schedule a free, no-pressure consultation. It would be a pleasure to talk to you.